Terms and Conditions

- Sometimes administration may require additional information to verify authorized access to your account.

- The transaction cannot be terminated by you, at any stage, after the successful transfer of items in Steam.

- User balances and skin prices on our site are stored in USD. If you choose another currency (RUB, EUR), the prices will be converted at the appropriate rate. Currency can be changed in the site header. Depending on the selected currency, you will be able to withdraw money in different ways.

- For security reasons, the deposit amount will be blocked for withdrawal for 7 days. You can spend your funds to purchase skins immediately after replenishing your account.

- We remind you that in some cases of withdrawal to PayPal, the payment can take up to 2-3 business.

- We are not responsible if you have made a mistake when completing the details and the money has been transferred to them. If the transaction is unsuccessful - you can always correct the details with the help of our support team.

- The standard payment time is 5 minutes, but usually the transfer is faster. In case of problems with payment gateway - we will not be able to make payment in time, such requests will be paid as soon as the problem with payment system is solved. Most of the time it does not exceed 24 hours, most often it takes several hours. We apologize if you are in this situation, but we cannot influence it. Our consultants will always offer you other payment options if they are available. Or you can ask for a refund on the internal balance of Skin.Trade.

- There is no way to know for sure that an account authorized in our system is managed by its owner. If your account was hacked and items were sold on our service, we are not responsible for that; you should contact investigation authorities with a complaint to the details where the payment was made.

- We can't help you if your API key was stolen and thieves used it to spoof the original trade.

- Sales from stolen accounts are monitored as far as possible, if such incidents are identified - payment of the request can be canceled. If the service has reason to suspect the user of selling items from a stolen account, payment for such items can be postponed until the unlocking of items; in the case of blocking our account - payment will be canceled.